Privacy policy
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are, how and why we collect, store, use, and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.
We collect, use and are responsible for certain personal information about you. When we do so we are subject to various laws in the United States and the General Data Protection Regulation which applies across the European Union (including in the United Kingdom), and we are responsible as “controller” of that personal information for the purposes of those laws.
Be aware that if you provide us with information through a third-party site or platform, the information you provide may be separately collected by the third-party site or platform. The information the third-party site or platform collects is subject to the third party’s privacy practices. Privacy choices you have made on third-party sites or platforms will not apply to our use of the information we have collected through our Services. Note also that our Services may contain links to other sites not owned or controlled by us. We are not responsible for the privacy practices of such sites.
Depending on your legal residence, you may have different rights. In most instances, the rights to which you are entitled align with our policies for all customers. If not, we endeavor to point out how your rights will differ. By accessing or using the Services, you agree to this Privacy Policy. When we make changes to this Privacy Policy, we will post the updated notice on the Services indicating when the Privacy Policy was last updated, or we will provide you with notice in other ways, consistent with applicable law. Your continued use of the Services following any modifications we may make is deemed to be acceptance of those changes.
Children Under the Age of 17
We do not knowingly collect personal information from children under the age of 17. If you are under 17 do not use or provide information on the Services or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 17 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the age of 17, please contact us at team@onebellor.com.
1. Key Terms
| Term | Meaning |
|---|---|
| We, us, our | Bellor LLC and www.onebellor.com |
| Personal information | Any information relating to an identified or identifiable individual |
2. Personal Information We Collect About You
We may collect and use the following categories of personal information:
| Categories of Personal Information | Specific Types Collected |
|---|---|
| Identifiers | Name; Shipping Address; Billing Address; Email Address; Phone Number |
| Info associated with an individual | Name; Postal Address; Email Address; IP Address; Phone Number; Financial information (e.g., card numbers); Transaction details |
| Commercial Information | Product purchase history; Payment method; Transaction information (items viewed, cart, wishlist, purchases, returns, exchanges, cancellations) |
| Internet or network activity | IP address; Browser type; Interaction with the Site; Browsing history; Search history; Network information |
| Geolocation data | Time zone; Address |
| Cookies and Similar Technologies | We use cookies, pixels, and similar technologies to improve site functionality, analyze traffic, and personalize content or ads. You can manage cookie preferences through your browser or by contacting us |
|
Inferences |
Information about your interaction with the Services to understand preferences and behaviors |
This information is required to provide our products and services. If you do not provide it, it may delay or prevent us from serving you.
3. How Your Personal Information is Collected
- Directly from you via our website
- From third parties with your consent (e.g., your bank)
- From cookies on our website
- Via IT systems (automated monitoring, communications systems, network logs)
4. How and Why We Use Your Personal Information
We use your information only when we have a proper reason (legal obligation, contract, legitimate interest, or your consent). Examples include:
| What we use your personal information for | Our reasons |
|---|---|
| To provide products and services to you | Performance of a contract or steps before entering into a contract |
| To prevent and detect fraud against you or Bellor LLC | Legitimate interests (minimize fraud risk) |
| Regulatory and audit requirements | Legal obligations |
| Operational improvements, training, quality control | Legitimate interests (efficiency and service quality) |
| Ensuring confidentiality of commercially sensitive information | Legitimate interests; Legal obligations |
| Updating and enhancing customer records | Contract; Legal obligations; Legitimate interests (stay in touch about orders and products) |
| Marketing our services | Legitimate interests (promote our business) |
| Credit reference checks | Legitimate interests (assess ability to pay) |
| External audits and quality checks | Legitimate interests; Legal obligations |
5. Promotional Communications
We may send you updates about our products and services. You can opt out at any time by contacting team@onebellor.com or using the “unsubscribe” link in our emails.
6. Who We Share Your Personal Information With
- Our affiliates
- Service providers (Shopify, Klaviyo, ShipBots, other payment processors, warehouses, delivery companies)
- All service providers that process personal information on our behalf are bound by contractual obligations to keep it secure and to use it only as instructed by us
- Marketing agencies or website hosts (Meta, TikTok)
- Third parties you approve (e.g., linked social media or payment providers)
- Credit reporting agencies, our insurers and banks
- Law enforcement or regulators where required
- Potential buyers or during restructuring (with confidentiality)
7. Personal Information Disclosed for Business Purposes
In the last 12 months we disclosed identifiers, information associated with an individual, commercial information, internet activity, geolocation data, and inferences. We do not sell personal information. We may share limited information (such as hashed identifiers or site usage data) with advertising partners to deliver relevant ads; however, this is done in compliance with applicable law, and you can opt out by contacting us.
8. Where Your Personal Information is Held
Information is stored at our offices and at third-party agencies, service providers, representatives, and agents. We may transfer and store your information outside your country of residence, including in the United States or Canada, where our service providers are located. When we do so, we take steps to ensure your information is protected consistent with applicable laws.
9. How Long We Keep Your Information
We retain information while you have an account or while providing services, and as long as necessary to (a) respond to questions/claims, (b) show we treated you fairly, or (c) keep records required by law. When no longer needed, we delete or anonymize it.
10. Your Rights Under the CCPA
| Right | Description |
|---|---|
| Disclosure of Personal Information We Collect About You | Know the categories/sources/purposes/third parties, and specific pieces of personal information we collected. We are not required to retain one-time data not ordinarily retained, to re-identify data not maintained as personal information, or to provide information more than twice in 12 months. |
| Personal Information Sold or Used for a Business Purpose | Know the categories sold and to whom; know the categories disclosed for a business purpose. You may opt out of sale/disclosure. We currently do not sell personal information. |
| Right to Deletion | Request deletion (with statutory exceptions like completing a transaction, security/fraud, debugging, legal compliance, research, or other lawful internal uses). |
| Protection Against Discrimination | We will not discriminate against you for exercising your rights (price/quality differences are permitted only if reasonably related to the value of your data to our business). |
11. Keeping Your Personal Information Secure
We use appropriate security measures, limit access, and maintain procedures to respond to suspected data breaches. We will notify you and any applicable regulator of a suspected data security breach where legally required.
12. How to Exercise Your Rights
To exercise your rights, contact us at:
- Email: team@onebellor.com
We may need sufficient information to verify your identity and the scope of your request. Any verification data will be used solely for that purpose.
13. Changes to This Privacy Notice
This privacy notice was published on September 1, 2025 and last updated on October 28, 2025.
14. How to Contact Us
If you have questions about this privacy policy or the information we hold about you, contact team@onebellor.com
We will respond to verified consumer requests within 45 days, or as required by applicable law.
15. Accessibility
If you would like this notice in another format, please contact us using the details above.